Hever Castle Bed & Breakfast, located in Edenbridge Kent, has been awarded the prestigious VisitEngland ROSE Award for 2024.
This esteemed accolade celebrates accommodation providers across England who go above and beyond in delivering exceptional customer service and creating unforgettable guest experiences.
The VisitEngland ROSE Awards, now in their eighth year, are designed to showcase businesses that provide a warm welcome and extraordinary hospitality, regardless of their star rating, style or type of accommodation.
Winners were selected based on VisitEngland quality scheme assessors’ recommendations and online feedback from both domestic and international visitors.
Andrew Stokes, director of VisitEngland, said: “The ROSE Awards recognise the accommodation providers in England who deliver a fantastic welcome, provide outstanding customer service, and make magical memories for their visitors.
“They create the bedrock on which tourists build their holiday memories, encouraging them to discover more of the area and driving tourism spend across local communities.”
Hever Castle Bed & Breakfast has long been a popular destination for travellers seeking a unique blend of history, luxury and comfort. Set within the picturesque grounds of the historic Hever Castle, the B&B offers guests a chance to stay in elegant surroundings with modern amenities.
The award is a testament to the dedication of the staff, whose passion for delivering exceptional service continues to enhance the guest experience.
Roland Smith, house manager at Hever Castle, said: “We are thrilled to be recognised with a ROSE Award. Our team works tirelessly to ensure that every guest feels welcome and leaves with cherished memories of their stay. This award is a wonderful acknowledgement of their hard work and commitment to excellence.”